Terms & Conditions

PumpkinB LLC is a registered company in Ohio, USA, DBA as SoffiaB and SoffiaB is an official brand of PumpkinB LLC and all references to the brand come under the PumpkinB LLC official organization.

SoffiaB provides website and other electronic services subject to the conditions set out below ("Conditions"). By using and shopping via SoffiaB website and existing or future services that expressly incorporate these Conditions ("SoffiaB"), you accept these Conditions. In some instances, a particular SoffiaB or a product purchased through the SoffiaB may be subject to additional policies, guidelines, terms, and/or agreements ("Terms"). In the event that such Terms are inconsistent with these Conditions, the Terms shall govern. 

Please read these Conditions carefully. If you do not wish to be bound by these Conditions, do not access or use the SoffiaB

Personal Use

Each order is for the personal, non-commercial, use of our customer. Resale of any SoffiaB product without the express, written consent of SoffiaB is strictly prohibited.

Cancelling an Order/Returns Procedure

If you haven't submitted an order, you may clear the items in your shopping basket at any time by clicking the 'Remove' button next to the product you do not wish to purchase in you shopping basket.

During the sale period, returns must be made within 14 calendar days of receipt of your order to obtain a refund. After 14 days only an exchange or credit note will be issued.  You should use the shipping label enclosed with your package when returning any item to us. If you would like an exchange or refund, please return the package in its entirety using the FREE returns label and popping it to the UPS service and we will be happy to refund your money. For exchanged items, please email us at concierge@soffiab.com and we can arrange for a replacement robe to be sent out.   

Sales Tax

The amount of sales tax to be charged can depend upon many factors including the value and type of item purchased and the shipping destination. Items sold by PumpkinB LLC and shipping to destinations in OH, and, for orders placed from February 1, 2012 onwards. PumpkinB LLC is not required, and does not collect, sales or use tax in states other than OH.

Applicable Laws

SoffiaB makes no representation that content included in SoffiaB is appropriate or available for use in locations other than in the United States, and access to the SoffiaB website from territories where their content is illegal is prohibited. Those who choose to access the SoffiaB from locations outside the United States do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the content included in any SoffiaB in violation of U.S. export laws and regulations.

Change of Terms

SoffiaB may, at its sole discretion, revise or add new terms to these Conditions from time to time without notice to you. Such revisions and additions shall be deemed effective immediately upon notice, which SoffiaB may give by any means, including, without limitation, by posting the revised Conditions on the SoffiaB. You are responsible for reviewing the SoffiaB for any modifications to these Conditions that may affect your rights or obligations. Any access or use by you of the SoffiaB after changes to these Conditions will constitute your acceptance of the revised terms.

Orders and Pricing

SoffiaB reserves the right to discontinue or change product specifications and prices without prior notice. Products are available while supplies last. Inadvertent errors in advertised prices are not binding on us and may be adjusted by SoffiaB at any time. Your placing an order and your receipt of an order confirmation do not constitute final acceptance of an order. Certain information may need to be confirmed prior to accepting your order. Your order, or any portion thereof, may be declined even after your receipt of an order confirmation.

Electronic Communications

When you access or use the SoffiaB website, send e-mails to SoffiaB, or receive electronic communications from SoffiaB, you are, and consent to, communicating with SoffiaB electronically. SoffiaB may communicate with you by e-mail or by posting notices on one or more of the SoffiaB or PumpkinB properties. You agree that all notices, disclosures, agreements, policies, and other communications that SoffiaB provides to you electronically satisfy any requirement that such communications be in writing.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The material contained in the SoffiaB has been checked for accuracy. However, SoffiaB makes no warranties or representations as to such material’s accuracy, and it is supplied without any expressed or implied warranties. Without limiting the foregoing, everything on the SoffiaB is provided to you "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You should check local laws for any restrictions or limitations regarding the exclusions of implied warranties.

Indemnification

You agree to defend, indemnify, and hold harmless SoffiaB and its parents, affiliates, and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including without limitation reasonable attorneys’ fees and court costs), arising out of or relating to your breach of these Conditions or your access to or use of the SoffiaB.

Your Access to SoffiaB

When you use the SoffiaB website, you agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of, and purchase of products and services through, the SoffiaB. You are responsible for maintaining the confidentiality of any passwords or usernames and for restricting access to your account, if any, and you agree to accept responsibility for all activities that occur under your account, username, or password. SoffiaB sells products, including children’s products, to adults only, who can purchase products with a credit card or other permitted payment method. If you are under 18, you may use the SoffiaB only with the involvement of a parent or guardian. SoffiaB reserves the right, at its sole discretion, to refuse service, remove or edit content, cancel orders, or terminate accounts for any or all of the SoffiaB. In the event that SoffiaB denies you access to its website, the provisions in these Conditions governing any copyright and other intellectual property rights, and the disclaimers, indemnities, and limitations of liabilities set forth in these Conditions shall survive such termination.

Copyright Infringement

In accordance with the Digital Millennium Copyright Act ("DMCA"),  please notify SoffiaB through the contactus@soffiab.com email address in order receive notification of alleged copyright infringement occurring on PumpkinB LLC and the SoffiaB trade name.

The DMCA requires that all notices of alleged copyright infringement be in writing. For SoffiaB to act on your notice, you must be authorized to enforce the copyrights that you allege have been infringed. When informing SoffiaB of an alleged copyright infringement, you should:

Identify the copyrighted work that allegedly has been infringed. Provide your contact information, including an address, telephone number, and, if available, an e-mail address. Certify or include a statement that you have a good-faith belief that the use of the copyright-protected material in the manner complained of is not authorized by the copyright owner, the owner’s agent, or law.  Certify that the information that you have provided SoffiaB is accurate. You should attest under penalty of perjury that you are authorized to enforce the copyrights that you allege have been infringed.  Include your physical or electronic signature.

PumpkinB LLC may not be able to act on your complaint promptly or at all if you do not provide this information.

Miscellaneous

These Conditions contain the entire understanding of you and SoffiaB with respect to the subject matter hereof and supersedes all prior agreements and understandings between you and SoffiaB with respect to the subject matter hereof. The failure of SoffiaB at any time to enforce any of the provisions of these Conditions will not be deemed or construed to be a waiver of any such provisions, or in any way to affect the right of SoffiaB to thereafter enforce each and every provision of these Conditions. No waiver by SoffiaB of any breach of any provision of these Conditions will be construed or deemed to be a waiver of any other subsequent breach. If any provision of these Conditions is declared invalid or otherwise determined to be unenforceable for any reason, such provision will be deemed to be severable from the remaining provisions of these Conditions, which will otherwise remain in full force and effect. Provisions concerning your rights and obligations which by the content of the provision operate after termination or which are necessary to enforce any right will survive any termination or expiration of these Conditions. These Conditions will be governed by and construed in accordance with the internal laws of the State of Ohio without regard to conflict of laws principles. Any suit brought under or in connection with these Conditions may be brought only in the courts of the State of Ohio, and you consent to the personal jurisdiction and venue of such courts.